We built our service around a simple promise: if you’re not happy, we’re not happy. Our mission is to help students from all over the world succeed by offering quality, reliable academic writing services. Whether you’re struggling with deadlines, language barriers, or complex topics, we’re here to help – and we back that help with a solid guarantee.
Every paper we deliver is written according to your instructions, thoroughly checked by our quality control team, and passed through plagiarism detection tools. If, after all this, you still feel we haven’t met your expectations, you’re protected by our guarantee. Our aim is not just to deliver a document, but to make sure you’re fully satisfied with what you receive.
There are certain situations where you are entitled to a full refund of your payment. These include, but are not limited to:
If your order is not delivered at all.
If your order is delivered after the deadline and you no longer need it.
If your instructions were completely ignored and the final work is unusable.
If there was a payment error, such as being charged twice or placing duplicate orders.
In these cases, we’ll issue a full refund without unnecessary delays. All you need to do is contact our support team with a brief explanation and your order number. Our refund process is handled with professionalism, and we always aim to resolve such issues quickly and fairly.
While we strive for perfection, we understand that academic writing can sometimes miss the mark, especially if requirements are unclear or change after the order is placed. If you receive your work and believe that it doesn’t fully meet the expectations or instruction provided, you may qualify for a partial refund.
A partial refund is usually offered when:
Before we approve a refund, we always try to revise the work free of charge. Many times, issues with a paper can be resolved with a quick correction or update. If you believe your order needs improvement, simply request a revision by describing the specific issues. We offer unlimited free revisions within a certain period after delivery (usually 7–14 days).
If the revised version still doesn’t meet your expectations or original brief, you can move forward with a refund request. We do not charge any fees for revisions, and our aim is always to deliver a final version that meets your needs.
We want the refund process to be simple, respectful, and stress-free. If you’re unhappy with your order and believe you qualify for a refund, all you need to do is:
We promise to handle every refund request with honesty, care, and transparency. Your feedback also helps us improve our service and train our writers better for future orders.
At The Academic Writing Services, we want you to feel confident and secure every time you use our platform. Our Money Back Guarantee isn’t just a policy – it’s a promise. A promise that if we don’t deliver what we said we would, you won’t lose your money.
We serve students from all over the world – UK, USA, UAE, Australia, Canada, and more – and we know that trust is the foundation of everything we do. Our goal isn’t just to write academic papers, but to support students with integrity, fairness, and respect. You can count on us to be there when you need help, and to do what’s right if something goes wrong.
Timing is everything in academic life. If a paper is not delivered on time, it can lead to serious academic consequences for the student. Whether it’s a submission to a professor or part of a larger research project, a missed deadline may render the paper unusable — making a refund not just reasonable, but necessary.
Sometimes the delivered work may not meet the expected academic standard or may not follow the original instructions. If the content is off-topic, lacks proper research, contains grammatical errors, or fails to follow academic conventions, students may rightly ask for their money back due to the risk of receiving a low grade.
Originality is a non-negotiable standard in academic writing. If a student receives a paper that includes plagiarised sections or matches other published content, it could result in disciplinary action from their institution. In such cases, a full refund is justified, as the work breaches both trust and academic integrity.
In rare cases, due to system errors or unexpected issues, a student may not receive the order at all. If the service fails to deliver anything within the agreed timeline, the student has every right to demand a complete refund, especially if no value was provided for the money spent.
Academic requirements sometimes change unexpectedly, or students may find they no longer need the work (e.g., they dropped the course or completed the task themselves). If they cancel early enough in the writing process, they may request a refund, particularly if no significant work has started yet.